Privacy and Cookie Policy

Privacy and Cookie Policy for Whites Hire Studio

Whites Hire Studio is committed to protecting your privacy and handling your personal information responsibly.

This Privacy and Cookie Policy explains how we collect, use and protect your information when you visit our website, contact us or make an enquiry or booking.

By using this website, you agree to the terms of this policy.

1. Who We Are

Whites Hire Studio is a photography, video and content creation studio based in Hull, East Yorkshire.

If you have any questions about this Privacy and Cookie Policy or how your data is used, please contact us using the details on our Contact page.

2. What Information We Collect

We may collect and process the following information:

your name
your email address
your phone number
details you submit through contact, booking or enquiry forms
information about your use of the website, including pages visited and actions taken
technical data such as browser type, device type, IP address and general location data

3. How We Collect Your Information

We collect information in the following ways:

when you fill in a contact form
when you submit a booking or studio hire enquiry
when you email or call us
when you browse the website

We reserve the right to refuse or cancel bookings at our discretion.

4. How We Use Your Information

We use your information to:

respond to your enquiries
manage and confirm bookings
provide information about our services
improve our website and user experience
monitor website performance and usage
maintain security and help prevent misuse of the website

We will only use your information where we have a lawful basis to do so, including where it is necessary for responding to enquiries, performing a contract, meeting legal obligations or pursuing legitimate business interests.

5. Marketing Communications

If you contact us, we may respond to your enquiry using the contact details you provide.

We will not send you unwanted marketing emails. If we ever send marketing communications, you will have the option to unsubscribe or ask us to stop at any time.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers where necessary to operate our website or services, such as:

website hosting providers
website support or maintenance providers
analytics providers
email or form processing services
payment providers, where relevant

We may also share information if required to do so by law or to protect our legal rights.

7. Data Storage and Security

We take reasonable steps to keep your personal information secure and protected against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing data online is completely secure, so we cannot guarantee absolute security.

8. How Long We Keep Your Data

We only keep personal information for as long as necessary for the purpose it was collected, including responding to enquiries, managing bookings, meeting legal obligations and resolving disputes.

When information is no longer needed, we will securely delete or anonymise it where appropriate.

9. Your Rights

Under UK data protection law, you may have the right to:

request access to the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information in certain circumstances
object to or restrict certain types of processing
withdraw consent where processing is based on consent
lodge a complaint with the Information Commissioner’s Office

To make a request regarding your personal information, please contact us using the details on our website.

10. Cookies

Cookies are small text files stored on your device when you visit a website. They help websites work properly and can also provide information about how visitors use the site.

We use cookies to:

help the website function correctly
remember certain preferences where applicable
understand how visitors use the website
improve website performance and usability

11. Types of Cookies We May Use

Essential Cookies

These cookies are necessary for the operation of the website and help core features work properly.

Analytics Cookies

These cookies help us understand how visitors use the website, such as which pages are visited most often. This helps us improve the website.

Functionality Cookies

These cookies may remember choices you make, such as form preferences or other settings.

Third-Party Cookies

Some pages or features may use services provided by third parties, which may set their own cookies.

12. Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, but doing so may affect how the website functions.

If the website uses a cookie banner or consent tool, you can also manage your preferences there.

13. Third-Party Services

We may use third-party services on the website such as analytics tools, embedded content, maps, videos or social media features. These third parties may collect information in line with their own privacy policies.

We recommend reviewing the privacy and cookie policies of any third-party services used on the site.

14. Links to Other Websites

This website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

15. Children’s Privacy

This website is not intended to knowingly collect personal information from children. If we become aware that personal information has been submitted by a child without appropriate consent, we will take steps to delete it where required.

16. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page and will take effect from the date of publication.

17. Contact Us

If you have any questions about this Privacy and Cookie Policy or how your data is handled, please contact:

Whites Hire Studio
Studio 58 Hull Microfirms Centre, 266-290 Wincolmlee, Hull, HU2 0PZ
info@whiteshirestudio.co.uk
01482 212200